Canan

Hi, I'm Canan

Oups ...

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For more information about this issue and possible fixes, visit
https://www.windows.com/stopcode

If you call a support person, give them this info:
Stop code: SYSTEM_SERVICE_EXCEPTION

Right click or Ctrl-C causing crash

Right click or Ctrl-C causing crash

Windows




Steps

  1. Execute > regedit > Right clic > Execute as Administrator
  2. Go to the key "HKEY_CLASSES_ROOT\*\shellex\ContextMenuHandlers"
  3. In this key, all shell extensions are listed which work with all files. The * is a real *, it does not mean "any keys" here!
  4. Choose "Registry" > "export registry", so you can revert your changes later. Choose to export only the selected branch
  5. Now delete them one after the other, and then try each time a right click on your desktop or Ctrl+C, to check if it works again. This way you should find the defective extension
  6. When you have found it, you need to double click the .reg-file created above to restore all shell extensions, and then delete only the malfunctioning extension
  7. /!\ If the error happens with directories or with virtual folder, you may have to repeat this with the keys:
  8. HKEY_CLASSES_ROOT\Directory\shellex\ContextMenuHandlers
  9. HKEY_CLASSES_ROOT\Folder\shellex\ContextMenuHandlers